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Privacy Policy

Last updated: 1st October 2025

 
Introduction

Welcome to buildbird.io. We are a UK-based technology consultancy committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection laws.

This policy complies with:

  • UK GDPR

  • Data Protection Act 2018

  • Privacy and Electronic Communications Regulations (PECR)

By using our website or working with us, you consent to the practices described in this policy.

 
Who We Are

BUILDBIRD LTD
Registered Address: Office 5, Allerburn, East Heddon, Newcastle upon Tyne, NE15 0HB, United Kingdom.
Email: support@buildbird.io
Website: www.buildbird.io

We provide technology consultancy services including business continuity management and web design and development.

 
What Personal Data We Collect

We may collect the following types of data:

1. Information You Provide Directly

  • Name and contact details

  • Business name, job title, and professional information

  • Enquiry details submitted through our contact forms

  • Information provided during consultations or project engagement

  • CVs and application details if you apply for a role

 
2. Information Collected Automatically

Using cookies and analytics tools, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referral sources and browsing patterns

(For cookie details, see our Cookies Policy.)

 
3. Information from Third Parties

We may receive information from:

  • Marketing tools (e.g., LinkedIn, HubSpot, Google Ads)

  • Recruitment platforms

  • Public business directories

  • Partner organisations

 
How We Use Your Personal Data

We use your information to deliver and improve our services. This includes:

 
1. Providing Consultancy Services

  • Responding to enquiries

  • Delivering proposals, quotes, and project updates

  • Managing client accounts and communication

 
2. Improving Website Experience

  • Monitoring site performance

  • Understanding visitor behaviour

  • Enhancing content relevance and usability

 
3. Marketing & Communications

  • Sending newsletters, insights, or event updates (with your consent)

  • Tailoring content based on your preferences

  • Measuring marketing campaign performance

 
4. Recruitment & Talent Management

  • Reviewing applications

  • Conducting interviews

  • Maintaining a talent pipeline (with consent)

 
5. Legal & Administrative Purposes

  • Meeting regulatory obligations

  • Preventing fraud and safeguarding our business

  • Maintaining internal records

 
Legal Bases for Processing

We process your data under one or more of the following lawful bases:

  • Contractual necessity – to perform and deliver our services

  • Legitimate interests – to operate our business, improve services, and communicate with clients

  • Consent – for marketing communications and cookies

  • Legal obligation – for tax, compliance, and regulatory purposes

 
How We Store & Protect Your Data

We use industry-standard security measures to keep your data safe, including:

  • Encrypted communication (HTTPS/TLS)

  • Secure cloud storage solutions

  • Access controls and authentication

  • Regular audits and data protection reviews

We retain your data only for as long as necessary for the purposes described in this policy.

 
Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties, such as:

  • Cloud service providers (e.g., Microsoft, Google)

  • Marketing and analytics platforms

  • Professional advisers (legal, financial, compliance)

  • Subcontractors supporting project delivery

All third parties must comply with UK GDPR and protect your data.

 
International Data Transfers

Some service providers may store data outside the UK.
Where this occurs, we ensure:

  • Adequacy decisions are in place, or

  • Standard Contractual Clauses (SCCs) and other safeguards are implemented.

 
Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to marketing or data use

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: support@buildbird.io

 
Marketing Communications

We will only send marketing emails if you have opted in.
You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in any email, or

  • Contacting us directly

 
Cookies

We use cookies to enhance user experience, analyse traffic, and support marketing activities.
For full details, see our Cookies Policy.

 
Links to External Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and recommend reviewing their policies separately.

 
Changes to This Privacy Policy

We may update this policy occasionally. The “Last updated” date will always show the latest version. Continued use of our website means you accept these changes.

 
How to Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Email: support@buildbird.io
Address: Office 5, Allerburn, Newcastle upon Tyne, NE15 0HB, United Kingdom.

 
How to Lodge a Complaint

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

We encourage you to contact us first so we can resolve the matter.